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SoftwareIntegrated Resource Planning) Material

UserDirectorat Inventory

Aerostructure DI PT. Dirgantara Indonesia (PERSERO

R.Fenny Syafariani dan Khaerul Saputra

Program Studi Sistem Informasi, Fakultas Teknik dan Ilmu Komputer

Universitas Komputer Indonesia, Bandung

Abstract

Information System IRP (Integrated Resource Planning) is an

application that aims to facilitate the process of activities at

PT.

(Persero), the system is implemented to

improve the performance of the company.

And in this case required IRP

education to employees, so the employee knows that information systems

running, to test the effects of software quality materials IRP Ticket to user

satisfaction.

The purpose of this research is to determine which information

systems work, To know the employee response to the Integrated Information

System for Resource Planning (IRP) Material Ticket, To know the effect of

software quality materials Ticket IRP system to the level of user satisfaction

in Directorat Inventory Aerostructure division, to find out how

user

satisfaction of information systems users IRP Material Ticket

The method used in this study is qualitative and quantitative, to know

that walking IRP Material Ticket using UML (Unified Modeling

Language).

Data collection techniques using literature study, observation,

interviews, questionnaires, and, analyzing data using Analysis of Pearson

Product Moment Correlation, Regression Testing, Determination coefficient,

and z test, data processing using SPSS 14.0 for Windows.

The results showed that the quality of materials Ticket IRP software

has no effect on user satisfaction, it means showing that the higher the

quality of the user software will not necessarily satisfied.

Keywords : Quality Information System IRP (Integrated Resource Planning)

Material

Ticket and User satisfaction

1. Pendahuluan

Dewasa ini teknologi informasi telah menjadi salah satu bagian yang tidak

dapat dipisahkan dari bisnis, bahkan tidak jarang teknologi informasi menjadi salah

satu ujung tombak dari perusahaan. Teknologi informasi sering kali membawa

sebuah perusahaan menuju kedalam suatu jenis persaingan baru yang tidak dapat di

masuki dulu sebelum memiliki infrastruktur teknologi informasi. karena itu